Tampa General Hospital is streamlining nurse workflows with ambient listening technology in the health system’s latest move to ease clinicians’ administrative burden.
The health system incorporated Microsoft’s ambient listening technology for nurses into the Epic Rover mobile nursing application to increase productivity and job satisfaction. The secure technology captures details of the patient’s symptoms, observations and experiences, and converts them into specialty specific clinical summaries so nurses can spend more time on direct patient care.
Tampa General aims to strengthen care coordination and reduce the time spent charting within the first few months of implementation.
“Our guiding philosophy has always been to put our team members first, so they feel engaged, supported and empowered to show up at their best for our patients,” said Wendi Goodson-Celerin, executive vice president and chief nursing executive at Tampa General. “Microsoft’s ambient listening technology can give nurses back hours of time per shift that they’d ordinarily spend manually entering data into a computer, and the research shows that this is time they would prefer to spend at the bedside with their patients, upskilling newer nurses and honing their craft. In this way, it is giving nurses the gift of more capacity to what they were trained to do, and what no one else does better.”
Last year, Tampa General installed ambient listening capabilities for its 500-plus affiliated physicians and has seen efficiencies as a result.
